Sign-in prompts and codes
Your login.Your decision.
A sign-in prompt or code protects your account only when you are the one signing in. Didn't start it? Deny it and tell someone.
Español1Why it matters
Keep the approval path intact
For payment, account access, sensitive records or policy exceptions, use the district's documented approval and verification controls. An executive title does not remove those steps. Verify changes to bank or vendor details using existing records and a separate contact path. Never approve an authentication prompt you did not initiate, even if someone claims to be support.
A believable offer can still be a trap
A direct message offers a game item, a job or an exclusive group invitation. It may come from a friend's stolen account. Do not sign in through a message link or share a one-time code. Use the known app or site, check the offer independently and ask for help when uncertain. Codes can authorize access even when you did not share your password.
2Do this
- Didn't start it? Deny.
Do not approve a sign-in you did not start. Tap Deny, even if the prompts keep coming.
- Keep codes private
Sign-in codes work like keys. Never share one, even with someone who says they are support.
- Ask for help
Unexpected prompt? Tell your school help contact right away. Students: tell a trusted adult.
Red flags- Prompt you didn't start
- Prompt after prompt
- “Read me your code”
- “Support” calling you
Already tapped Approve? Report it right away so the account can be secured. Fast reporting helps, and nobody gets in trouble for asking.
3Quick check
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Full course: Verify the request, not the voice: AI and impersonation · 10 min
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